We’re looking for a Service Designer! is looking to connect with an experienced Service Designer for a 6-month contract opportunity in Melbourne, supporting a major digital transformation program within the Australian Government. The role focuses on human-centred research and service design, helping modernise digital services, operational processes and user experiences across a complex government environment. You’ll ideally bring: • Extensive service design experience across large-scale government transformation programs. • Strong capabilities in user research, journey mapping, service blueprinting and prototyping. • Experience facilitating workshops and engaging diverse stakeholders. • Knowledge of the Australian Government’s Digital Experience Policy and accessibility requirements. • Ability to translate research insights into practical recommendations and delivery requirements. Location: Melbourne Duration: 6 months Clearance:...
