#hiring Service Designer Apply here: Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsiteContract: Initial 6-month contract with potential extension The Opportunity Were looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within a large-scale organisation. Working across customer services, youll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that seamlessly combine digital capabilities, automation, and human interaction. Youll play a key role from problem definition through to delivery, ensuring services are designed around customer...
