Dear Network, I require a freelance CX consultant with deep industrial experience who can work onsite in Barcelona. Please free to connect if the below is suitable. I do not provide sponsorship. Scope: Industrial Operations transformation initiatives, with an initial focus on site access control, plant security workflows, digital maintenance, connected worker, and shopfloor operational processes. This role will ensure human-centered design, process standardization, and workforce adoption are embedded into industrial technology initiatives across plants, translating operational complexity into scalable and user-friendly solutions for plant teams, security providers, maintenance, and third-party workforce management. The designer will work across physical and digital touchpoints, helping define future-state workflows, role-based experiences, and change adoption mechanisms that improve safety, compliance, traceability, productivity, and cost...
