Calling on my Service Design network I’m looking for an experienced Service Designer for a 3-month contract (Oct-Dec) to support a complex piece of end-to-end service design work within one of my teams. The role involves understanding the current experience, working with Product and Engineering teams to explore future possibilities, and helping shape a service that spans customers, partners, operations and technology. I’m looking for someone who is comfortable leading discovery, running workshops, navigating complexity and bringing together business, customer and technical requirements. Financial services experience would be a bonus. Given the timescales, I’d be particularly interested in hearing from people I’ve worked with before, or those recommended by trusted contacts in my network. Any engagement would need to go...
