Belated job and hiring update: A few months ago, I left Nava and returned to state government! I’m excited to now be building a design team within the Massachusetts Executive Office of Health & Human Services. Right now, we’re focused on streamlining how people access and manage critical government benefits. Bigger picture, we’re building tools, processes, and practices that help EOHHS agencies better serve their constituents. Which brings me to the hiring update — Come join me! I’m hiring a Lead Experience Designer to support our integrated benefits project and help me build design capacity within the largest secretariat. If you like working on hard problems, want to help people access critical services, and like to flex your design generalist...
