Hiring: Senior UX Product Experience Lead | Hilliard, OH Location: Hilliard, Ohio — 5 Days Onsite Type: Contract-to-Hire We’re looking for a Senior UX Product Experience Lead to join a small, senior cross-functional product pod building a new Customer Experience Platform for ADS. This is a hands-on senior UX role where you’ll own the experience end-to-end—from customer discovery and research through journey mapping, interaction design, prototyping, usability validation, detailed UI design, and implementation. Key Responsibilities Lead UX/Product Experience for the Private Preview and future Beta Conduct customer interviews, usability testing, discovery, and feedback sessions Create customer journeys, information architecture, user flows, wireframes, prototypes, and detailed UI designs Develop polished, implementation-ready Figma designs Design intuitive customer-facing experiences across account management, ordering,...
