It’s almost 1 year since I joined the design team at the Department for Business and Trade . After a year of immersing in the important role of government in regulating markets and understanding the burden that creates on business, I never thought I’d say it, but it’s a thrilling domain for service designers and government services for business right now offer career defining problem challenges. For me Year 1 has ended with a move to a new challenge and I’ll shortly be joining to lead service design in a new Business Unit led by Jess O’Leary at GDS where we will show some love to UK businesses, supporting growth and reducing the burden of regulation by delivering a new...
